Trắc nghiệm Tiếng Anh Toeic – Hỏi về đơn đặt hàng

Question 1: "Hello, I'm calling to ______ on the status of my recent order, number 7452."

Question 2: The customer service representative is ______ up the order details on their computer.

Question 3: "Could you please tell me the estimated ______ date for this order?"

Question 4: The customer is likely speaking to a ______ from the company they ordered from.

Question 5: "According to our system, your order has been ______ and is awaiting shipment."

Question 6: The customer wants to know if there have been any ______ with their order.

Question 7: "Can you confirm the shipping ______ for this order? I want to make sure it's correct."

Question 8: "Yes, the order is scheduled to be ______ by express courier within 3-5 business days."

Question 9: This type of call is typical for businesses that handle online or phone ______.

Question 10: "Is it possible to get a ______ number once the order ships?"

Question 11: The representative is providing an update based on the ______ in their system.

Question 12: "I'd also like to know if all the ______ I ordered are currently in stock."

Question 13: "Yes, all items were in stock at the time of ______ and have been allocated to your order."

Question 14: The customer is seeking ______ about when they will receive their goods.

Question 15: "Thank you for ______ that. I was getting a bit concerned."

Question 16: The representative might say, "Let me just ______ your order details for you."

Question 17: "My order confirmation said it would ship last week. Has there been a ______?"

Question 18: "I apologize for the slight delay. There was a backlog in the ______ department."

Question 19: The customer is asking about a ______ order they placed a few days ago.

Question 20: "Will I receive an email ______ once the order is dispatched?"

Question 21: This conversation is focused on the ______ of an existing order.

Question 22: "Can you tell me which ______ company will be handling the delivery?"

Question 23: The representative checks the system, which ______ all order movements.

Question 24: "Okay, that sounds good. I'll ______ for the shipping confirmation email then."

Question 25: Inquiring about orders is a common part of the ______ experience.

Question 26: "I just want to make sure everything is ______ with my order."

Question 27: The representative replies, "Your order is currently being ______ for dispatch."

Question 28: Knowing the order status helps the customer manage their ______.

Question 29: "One last thing, can I still ______ an item from this order, or is it too late?"

Question 30: Clear communication about order status leads to higher customer ______.